Privacy Policy – GDPR Compliance

1. Introduction

Your privacy is important to us, and we are committed to protecting your personal data in compliance with the European Union’s General Data Protection Regulation (GDPR). This privacy policy explains how we collect, use, and safeguard your information when you visit our website and place an order for our products for animals.

2. Data Collection

When you place an order or contact us, we may collect personal data such as your name, email address, phone number, and delivery address. Additionally, we may gather information about your website usage, including your IP address, browser type, and browsing patterns.

3. Use of Data

We use your personal data to process and fulfill your orders, provide customer support, and respond to inquiries. Website usage data helps us analyze and improve our services. If you provide consent, we may send you promotional emails about our products and special offers.

4. Data Protection and Retention

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. Your data is retained only for as long as necessary to fulfill its intended purpose and comply with legal requirements.

5. Your Rights

Under GDPR, you have the right to request access to your personal data, rectify inaccurate or incomplete information, request deletion of data under certain conditions, and restrict processing. You may also object to data processing for marketing purposes or request the portability of your data to another organization.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and personalize content. You can manage your cookie preferences in your browser settings.

7. Changes to This Policy

This privacy policy may be updated periodically. Any changes will be posted on this page and will take effect immediately upon publication.

8. Contact Us

If you have any questions or concerns regarding your personal data or our privacy policy, please contact us at lucie@animalenrichment.eu.

Thank you for trusting us with your personal data. We are committed to safeguarding your privacy and ensuring a secure shopping experience on our website.